PRIVACY POLICY
Last Updated: October 6, 2026
1. Who we are and what this policy covers
Highburn Studios (“Highburn,” “we,” “us,” or “our”) explains here how we handle personal information in connection with Highburn.com, our online store, accounts, newsletters, contact requests, and submissions, including related communications sent to us by email.
Contact us about privacy at https://www.highburn.com/contact. Please identify your message as a Privacy Request. This policy concerns personal information; ownership and permitted use of creative submissions are addressed separately in our submission terms.
2. Information we collect
Information you provide may include your name, email address, telephone number, billing and shipping addresses, account details, newsletter preferences, order information, and the contents of messages or creative submissions you send us. We collect information relevant to the service you choose to use.
When you make a purchase, payment services process the payment information needed to complete the transaction. Highburn may receive transaction records, payment status, and related billing details.
Wix and the services supporting our website may collect technical and usage information, including IP address, browser and device information, pages viewed, interactions, referring pages, and visit times. Cookies and similar technologies may support these functions. We may also receive information from providers helping us process orders, deliver products, or prevent fraud.
3. How we use information
We use personal information to operate the website and accounts; process payments and fulfill orders; provide customer support; respond to inquiries and evaluate submissions; send requested newsletters and promotional updates; understand website use and improve our services; protect against fraud and misuse; and maintain records required for legal, accounting, and dispute-resolution purposes.
Marketing communications are subject to your choices and any consent required by applicable law. We do not treat a privacy notice as blanket consent for every use of your information.
4. When information is disclosed
We disclose information as needed to providers supporting our operations, such as Wix for website hosting and business tools, payment services for transactions, shipping services for delivery, and professional advisers. The information disclosed depends on the service being provided.
We do not provide customer or subscriber information to other businesses for their own direct marketing.
Information may also be disclosed when required by law or legal process, to investigate fraud or protect rights and safety, or in connection with a business transfer, subject to applicable legal requirements. A disclosure outside the purposes described here will be accompanied by any notice or consent required by law.
5. Cookies and website tools
Our website uses Wix tools. Essential cookies and similar technologies support functions such as security, account access, and shopping. Wix analytics tools may help us understand how visitors use the site.
You can also manage cookies through your browser. Blocking some cookies may affect website functionality.
6. Your choices and privacy requests
You can unsubscribe from promotional emails using the unsubscribe link in the message. Essential order, account, and service messages may still be sent. You may update information through your account where that function is available, or contact us for help.
Depending on where you live and which laws apply to Highburn, you may have rights to access or obtain a copy of your personal information, correct it, request deletion, or object to or restrict certain processing. Other rights may include withdrawing consent, obtaining portable data, opting out of sale or sharing or targeted advertising where applicable, and appealing a denied request.
Submit requests through https://www.highburn.com/contact and include enough information to identify your account or transaction. We may need to verify your identity or an authorized agent’s authority. Please do not send passwords or full payment-card details. We will handle requests within applicable legal deadlines, explain applicable exceptions, and provide any required appeal instructions. Where legally required, we will not discriminate against you for exercising privacy rights.
7. Retention and security
We retain information for the period needed for the purposes described in this policy, considering the service provided, account status, applicable legal and accounting obligations, fraud prevention, and disputes. Some records may need to be retained after an account is closed or a deletion request is made.
We use reasonable safeguards intended to protect personal information. No website, transmission method, or storage system can be guaranteed completely secure.
8. Children
The website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided information, contact us so we can investigate and take appropriate action, including deletion when required.
9. Other websites and international processing
Links to convention websites, social media, and other external services take you to services with their own privacy practices. Review their notices before providing personal information. Embedded third-party content, if enabled, may collect information when loaded or used.
Highburn operates in the United States. Wix and other providers may process information in other countries. Where international-transfer requirements apply, the relevant safeguards must be in place; visiting the site alone is not consent to every international transfer.
10. Changes and contact
We will revise this policy when our practices change and update the Last Updated date. Where required, we will provide additional notice or obtain consent for material changes.
For questions or requests, visit https://www.highburn.com/contact and identify the message as a Privacy Request.