TERMS AND CONDITIONS
Last Updated:10/6/2026
1. About these terms
These Terms & Conditions govern use of Highburn.com and purchases made through the Highburn Studios online store. “Highburn,” “we,” “us,” and “our” refer to the business operating Highburn Studios.
Review these terms before placing an order, opening an account or submitting material. Where an agreement checkbox is presented, selecting it indicates your agreement. If you do not agree, do not use the relevant service or complete the transaction. Mandatory rights under applicable law remain unaffected.
Product-specific conditions and separately agreed written commission or publishing contracts govern the transactions they specifically address. They do not override mandatory consumer rights. The Privacy Policy at https://www.highburn.com/privacy-policy explains our handling of personal information; agreeing to these terms is not blanket consent to data processing.
2. Accounts and permitted use
You must have the legal capacity to enter into a contract when placing orders or submitting material, or act with the involvement and authorization of a parent or legal guardian where permitted. Keep account and order information accurate, safeguard your login credentials, and notify us of suspected unauthorized access.
Do not use the website for fraud, infringement, harassment, unlawful activity, uploading malicious code, accessing another person’s account, bypassing security, or interfering with website operations. Do not collect other visitors’ personal information without authorization.
3. Artwork, content and intellectual property
Artwork, comics, text, logos, photographs and other website materials belong to Highburn, the credited creators or other rights holders. Third-party characters and trademarks remain the property of their respective owners.
You may browse the site and use downloads or sharing features for the purposes expressly offered. Other reproduction, commercial use, modification or redistribution requires permission from the appropriate rights holder unless permitted by law. Do not remove copyright notices or falsely imply an affiliation. Ordinary links to our pages are permitted when they do not mislead visitors.
Buying an original drawing, print or comic transfers ownership of the physical item, not its copyright, character rights or commercial reproduction rights. Any separate grant of rights must be expressly agreed in writing by an authorized rights holder. Nothing here limits lawful resale of a physical item or other statutory rights.
4. Products, pricing and payment
Our store offers items such as comics, signed editions, prints and original artwork. The listing describes the item being purchased. Images may differ slightly from the physical item because of lighting, display settings or printing. We do not guarantee a particular third-party grading result or investment value unless a specific written product promise states otherwise.
Prices use the currency shown in the listing or checkout. Applicable taxes and delivery charges are displayed before payment. Available payment methods are shown at checkout.
An automated order acknowledgment confirms receipt of your order. We may decline an order for unavailability, suspected fraud, an obvious pricing error or an inability to fulfill it lawfully. We will notify you and refund amounts collected for items we cannot supply. We will not charge a higher corrected price without your agreement. Availability and prices may change for future orders; changes do not retroactively change an accepted order.
5. Shipping, preorders and delays
Available destinations, delivery methods and charges are shown at checkout. Provide an accurate shipping address and contact us promptly about address errors. A shipping estimate refers to dispatch unless explicitly described as an estimated arrival date; carrier delivery estimates are not guaranteed arrival dates.
Preorders and made-to-order items must state their expected dispatch timing before purchase. When shipment is delayed, we will provide the notices, revised timing, cancellation choices and refunds required by applicable law. Where the U.S. Mail, Internet, or Telephone Order Merchandise Rule applies and no dispatch period is stated, we must have a reasonable basis to ship within 30 days of receiving a properly completed order. Longer delays require the procedures prescribed by that rule.
Contact us about missing or damaged deliveries so we can investigate with the carrier. These terms do not automatically transfer all risk of non-delivery to you. International customers may be responsible for import charges where disclosed before purchase and permitted by law.
6. Returns, refunds and order problems
We do not accept returns or provide refunds solely because you change your mind. This applies to standard merchandise and to signed, personalized, original-art and commissioned items.
This policy does not remove your rights when an item is damaged, defective, incorrect, materially different from its description, not supplied, or otherwise qualifies for a remedy under applicable law. Any mandatory cancellation or withdrawal rights also remain available, including where applicable to international customers.
If there is a problem, contact us at info@highburn.com or https://www.highburn.com/contact with your order number and a description. Photos of the item and packaging may help us investigate; a missing photo alone does not extinguish a legal right. Please retain the packaging where practical and contact us before sending an item back so we can provide appropriate instructions. We will provide the repair, replacement, refund or other remedy required in the circumstances. Any required refund will follow applicable legal timing and payment requirements.
Contact us promptly if you want to cancel an unshipped order. We will advise whether cancellation is possible; legally required cancellation rights take precedence. We do not impose an arbitrary reporting deadline that removes statutory rights.
7. Commissions and personalized work
Before accepting a commission, Highburn or the artist will agree in writing on the subject, format, price, payment schedule, expected timing, revision scope, delivery arrangements, cancellation terms and any permitted use of the finished work. A request alone does not reserve a slot.
Commissioned or personalized work is not returnable merely for change of mind. The treatment of deposits and work already completed depends on the agreed commission terms and applicable law; these website terms do not make every deposit automatically non-refundable. The artist may decline requests that cannot be fulfilled or would violate another person’s rights. Copyright and licensing rights remain as stated in section 3 unless separately agreed in writing.
8. Creative submissions
Only send creative material through the process identified on our Submissions page or in a direct invitation from Highburn. Unrequested material sent outside that process may be declined or deleted. Submit only material you own or have authority to provide, and follow the stated submission limits.
You retain your rights in submitted work. By submitting it for consideration, you give Highburn limited, non-exclusive permission to receive, store and copy it as reasonably necessary for internal evaluation, communication with you and appropriate recordkeeping. This is not permission to sell, publicly publish, adapt or commercially exploit the work. Any publishing or licensing arrangement requires a separate written agreement.
Submission does not guarantee a response, acceptance, compensation or a publishing contract. Highburn may independently develop or receive works with similar ideas, themes or concepts; similarity alone does not establish copying. This does not waive claims for actual infringement. Do not submit confidential business information unless we have separately agreed to receive it under confidentiality terms. Personal information is handled under our Privacy Policy. Keep your own copies; physical submissions are not returned unless agreed.
9. Copyright concerns
If you believe website material infringes your copyright, contact info@highburn.com with your contact details, identification of the work, the relevant page URLs and an explanation of the concern. We will review the report and take appropriate action. This reporting channel is not a representation that Highburn has a registered DMCA agent or qualifies for a statutory safe harbor.
10. Events and outside services
Appearance listings are subject to change. Confirm dates, admission, accessibility, ticketing and cancellation arrangements with the event organizer. Tickets sold by other organizations are governed by their terms.
The website may link to third-party services, including convention sites, social media and payment services. Those services have their own terms and privacy practices. Their separate policies do not remove Highburn’s responsibilities for purchases made from Highburn.
11. Website availability and responsibility
We aim to keep information accurate but cannot guarantee uninterrupted website access or error-free operation. Website browsing services are offered as available, subject to applicable law. We may correct errors and restrict access reasonably necessary to address security risks or violations of these terms.
A restriction on website access does not eliminate our obligations for paid orders or valid refunds. Nothing in these terms excludes liability that cannot lawfully be excluded, including applicable consumer guarantees, fraud or other protected claims. To the extent permitted by applicable law, we are not responsible for indirect or consequential losses arising solely from use of the informational website. This provision does not remove remedies for goods or services purchased from us.
12. Disputes and governing law
If a dispute arises, please contact us first so we can try to resolve it. This request does not prevent you from seeking urgent relief, contacting a regulator, using eligible small-claims procedures or meeting a legal deadline.
Subject to mandatory law, these terms are governed by South Carolina law, excluding conflict-of-law rules. A dispute that cannot be resolved informally may be brought in a court with lawful jurisdiction. Where mandatory consumer law provides different governing law or a right to bring proceedings elsewhere, those protections apply. These terms do not require arbitration or waive class-action or jury-trial rights.
13. Changes and general provisions
We may update these terms for future use and transactions, showing the new Last Updated date and giving additional notice or obtaining agreement when required. Changes do not retroactively alter an existing order, signed agreement or accrued right without a valid legal basis or your agreement.
If a provision is unenforceable, the remaining terms continue to apply to the extent lawful. A delay in enforcing a right does not automatically waive it. Separately signed publishing, licensing and commission agreements remain effective according to their terms.
14. Contact
For order questions, permissions and other inquiries, email info@highburn.com or use https://www.highburn.com/contact.
Business operator and mailing address: Michael Watkins 201 Rocky Slope Road Ste: 1004, Greenville, SC 29607