This is a custom one of a kind pencil and ink piece from D. Michael Watkins. Art will be sized up to 11 X 17 inches and will be shipped in archival plastic and cardboard for ultimate protection. Terms & Conditions I won't be able to accept sketchbooks. I don't take sketchbooks via mail due to the value of your sketchbook contents. Thanks for understanding. I will cover the shipping to you. But please allow 4 to 6 weeks for completion.
Detailed Pencil and Ink with Full Background Cover Quality
If your order was lost or damaged in transit
Please let us know as soon as possible. We will credit your account with us, refund you, or reship all or part of the order, as appropriate.
If the order was damaged, keep the packaging! We may need it to file for insurance on the package; it may be difficult to refund you if we aren't able to process our claim. You must inform us of any damage to your order within seven business days of receipt.
Order problems: wrong item, missing item, or misgraded item
Please notify us of the problem via our contact page within seven days of receipt. If we need you to return the item, we will reimburse you for basic ground shipping. Returns must be received at our office with two weeks of original delivery date (Canadian three weeks, internationalone month). We will refund you, credit your account, or ship a replacement item at our discretion. Basic ground postage will be refunded on any books deemed to have been misgraded or returned due to our error.
To receive prompt credit to your Highburn Studios account or a refund to your credit card, please include a copy of the original invoice provided with your order. Items returned without a copy of the original invoice may experience delays in processing. Items returned without authorization may incur a 25% restocking fee, deducted from the value of the refund.
If you are an international buyer using a US-based freight forwarding service, you must notify us of any problems with your order promptly within 7 days of you receiving the order from your shipping service, within a maximum of 11 weeks after we shipped your order.